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Nokia Mobile Phones LCD Dots FAQ

Why do missing, discolored or bright dots appear on the screen every time I turn on my phone?

This is a characteristic of this type of display. Some displays may contain pixels or dots that remain on or off. This is normal, not a fault.

An LCD can be classified as defective when two or more colored dots, such as green, red, blue and black, are visible in one quadrant. This is when you put your hand on the camera lens or on any black or white surface, these colored dots will be seen.

These details are available on the phone's product manual, under the Troubleshooting and Q&A section. You can also browse Nokia's support page at www.nokia-asia.com/support.

You can call our Customer Care - Consumer Department at 724-3340 locals 2101-2105 for your Nokia inquiries.




 
 
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